This is one way to get him. :)
Love these guys :)
Showing posts with label Mantic Games. Show all posts
Showing posts with label Mantic Games. Show all posts
Saturday, August 7, 2010
Saturday, June 26, 2010
*SOLVED* Mantic Games' silent customer service
*PROBLEM SOLVED: See comments*
I recently ordered some miniatures from Mantic Games from their Kings of war series. I had heard good things about them, and I really enjoyed the look of their sculpts.
Unfortunately, when my order arrived, I was missing 10 of 22 models. I have contacted Mantic via their contact WebForm *and* their info@ email address about a week ago about the missing models. All I have recieved for my trouble is a canned autoresponse stating that they will get back to me shortly. I don't think that this is the best way to retain new customers, especially for a small / new company competing against the GW juggernaut.
Stay tuned for updates.
I recently ordered some miniatures from Mantic Games from their Kings of war series. I had heard good things about them, and I really enjoyed the look of their sculpts.
Unfortunately, when my order arrived, I was missing 10 of 22 models. I have contacted Mantic via their contact WebForm *and* their info@ email address about a week ago about the missing models. All I have recieved for my trouble is a canned autoresponse stating that they will get back to me shortly. I don't think that this is the best way to retain new customers, especially for a small / new company competing against the GW juggernaut.
Stay tuned for updates.
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